FAQ
When will my order ship?
Phone case orders typically take anywhere from 2-5 weeks to complete and ship out. All other items that are premade may take up to 1-2 weeks to ship.
I put the wrong address, what do I do?
Please email us with your order number and the correct address as soon as possible! However, if your package is already shipped, there is nothing we can do.
If the package is returned due to an incorrect shipping address, we are able to ship it to the correct address. Please note that the customer will be responsible for the shipping fee.
Refunds/Returns
All Sales are final and refunds/returns are not possible. We are not responsible if your package is lost, damaged, or stolen.
Order Cancellations/Changes
If you need to cancel your order or you need to add elements to your phone case customization, please email us within 24 hours after placing your order. After 24 hours, it is not guaranteed that your desired changes will be possible.